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Selling with Stories: How to Use Narratives to Engage In-Home Buyers

how to use narratives to engage in-home buyers selling with stories May 27, 2024
Selling with Stories

Facts and figures have their place, but as an in-home sales pro, you'll get deeper connections and make your pitches more memorable by incorporating compelling stories and scenarios. Selling with narratives allows you to engage prospects' emotions and inject personality into your presentations.

Here are some tips for effective storytelling:

  • Share customer success stories: 
    Nobody wants to just hear you brag endlessly about your product or service's features. But by sharing authentic stories of how you solved other customers' problems and the positive impact it made on their lives, you motivate the new prospect to envision themselves in that success story. Aim to blend engaging personal details with the key takeaways about your offering's value.
  • Learn to leverage common experiences:
    Using complex solutions can be difficult for prospects to grasp through straight pitch language alone. This allows you to make your points more easily understood because they are rooted in common experiences. For example, you could compare an insulation upgrade to "putting on a sweater for your home."
  • Incorporate humble backstories: 
    People are drawn to humble origin stories that humanize you as a relatable person. You could share how you first got started in the industry, overcame early struggles, or simply what motivates your passion for helping homeowners each day. This authentic vulnerability breeds trust.
  • Use descriptive language:
    Inject sensory details and vivid phrasings to make your stories jump off the page. Instead of saying "This material makes your home more comfortable," you could describe "lazily sinking back into the plush sofa, a perfect 72 degrees, zero drafts, just complete home serenity." Rich explanations create mental imagery that resonates.

The human brain is wired to crave, follow and recall stories over data alone. By purposefully working stories, experiences, and client examples into your sales conversations and presentations, you'll get more emotional connections you’re your customers. Keep sharing, caring, and closing Road Warriors!